Patient satisfaction towards health care services provided in Ethiopian health institutions: a systematic review and meta-analysis.

ABSTRACT: The level of patient satisfaction is a direct or indirect measure of services delivered in healthcare institutions. Different primary studies in Ethiopia showed the proportion of satisfied patients toward health services. Patient satisfaction reflects a wide gap between the current experience and the expected services and pushes clients to go to farther located health care facilities and even to more expensive private health care facilities to find quality healthcare services. Inconsistent findings regarding the proportion of patients that are satisfied with the healthcare services in Ethiopia make generalizations difficult at the national level. We have accessed previous studies through an electronic web-based search strategy using PubMed, Cochrane Library, Google Scholar, Embase, and CIN

SUBMITTER: Biresaw H 

PROVIDER: S-EPMC8424599 | biostudies-literature | 2021

REPOSITORIES: biostudies-literature