User Experiences of the NZ COVID Tracer App in New Zealand: Thematic Analysis of Interviews.

ABSTRACT:

Background

For mobile app-based COVID-19 contact tracing to be fully effective, a large majority of the population needs to be using the app on an ongoing basis. However, there is a paucity of studies of users, as opposed to potential adopters, of mobile contact tracing apps and of their experiences. New Zealand, a high-income country with western political culture, was successful in managing the COVID-19 pandemic, and its experience is valuable for informing policy responses in similar contexts.

Objective

This study asks the following research questions: (1) How do users experience the app in their everyday contexts? and (2) What drives the use of the app?

Methods

Residents of New Zealand's Auckland region, which encompasses the country's largest city, were approache

SUBMITTER: Tretiakov A 

PROVIDER: S-EPMC8428377 | biostudies-literature | 2021 Sep

REPOSITORIES: biostudies-literature