The nature of conflict in community pharmacy - A pilot study of pharmacists' experiences during the COVID-19 pandemic.

ABSTRACT:

Background

The COVID-19 pandemic has caused changes that disrupted the status quo of society. As a result, the level of conflict in community pharmacy has increased significantly. With existing conflict research more focused on the management of conflict, it is important to direct attention towards understanding the nature of conflict. This understanding will allow for informed resources to be developed to guide practice, decreasing the occurrence of and negative effects of conflict.

Objective

This research explored experiences of pharmacists working in community pharmacies, to identify the occurrence and nature of conflicts which may have been motivated by changes resulting directly or indirectly from the COVID-19 pandemic, to provide directions for future research into the

SUBMITTER: Lam W 

PROVIDER: S-EPMC8428997 | biostudies-literature | 2022 Jul

REPOSITORIES: biostudies-literature