How doctors make themselves understood in primary care consultations: A mixed methods analysis of video data applying health literacy universal precautions.

ABSTRACT:

Purpose

To mitigate the health risks that result from low health literacy and difficulty identifying patients with insufficient health literacy, health organizations recommend physicians apply health literacy universal precaution communication skills when communicating with all patients. Our aim was to assess how health literacy universal precautions are delivered in routine GP consultations, and explore whether there were differences in how GPs used universal precaution approaches according to areas of deprivation in England.

Methods

This was a mixed methods study using video and interview data. Ten physicians conducted 217 consultations in primary care settings with adults over 50 years old between July 2017 and March 2018 in England. Eighty consultations (N = 80) met the

SUBMITTER: Byrne JV 

PROVIDER: S-EPMC8454934 | biostudies-literature | 2021

REPOSITORIES: biostudies-literature