Telehealth challenges during COVID-19 as reported by primary healthcare physicians in Quebec and Massachusetts.

ABSTRACT:

Background

The COVID-19 pandemic has driven primary healthcare (PHC) providers to use telehealth as an alternative to traditional face-to-face consultations. Providing telehealth that meets the needs of patients in a pandemic has presented many challenges for PHC providers. The aim of this study was to describe the positive and negative implications of using telehealth in one Canadian (Quebec) and one American (Massachusetts) PHC setting during the COVID-19 pandemic as reported by physicians.

Methods

We conducted 42 individual semi-structured video interviews with physicians in Quebec (N = 20) and Massachusetts (N = 22) in 2020. Topics covered included their practice history, changes brought by the COVID-19 pandemic, and the advantages and challenges of telehealth. An induct

SUBMITTER: Breton M 

PROVIDER: S-EPMC8467009 | biostudies-literature | 2021 Sep

REPOSITORIES: biostudies-literature