Remote mental health services: a mixed-methods survey and interview study on the use, value, benefits and challenges of a national video consulting service in NHS Wales, UK.

ABSTRACT: Social distancing laws during the first year of the pandemic, and its unprecedented changes to the National Health Service (NHS) forced a large majority of services, especially mental health teams to deliver patient care remotely. For many, this approach was adopted out of necessity, rather than choice, thus presenting a true 'testing ground' for remote healthcare and a robust evaluation on a national and representative level.

Objective

To extract and analyse mental health specific data from a national dataset for 1 year (March 2020-March 2021).

Design

A mixed-methods study using surveys and interviews.

Setting

In NHS mental health services in Wales, UK.

Participants

With NHS patients and clinicians across child and adolescent, adult and older adult mental healt

SUBMITTER: Johns G 

PROVIDER: S-EPMC8487209 | biostudies-literature | 2021 Sep

REPOSITORIES: biostudies-literature