Ecologies of Public Trust: The NHS COVID-19 Contact Tracing App.

ABSTRACT: In April 2020, close to the start of the first U.K. COVID-19 lockdown, the U.K. government announced the development of a COVID-19 contact tracing app, which was later trialled on the U.K. island, the Isle of Wight, in May/June 2020. United Kingdom surveys found general support for the development of such an app, which seemed strongly influenced by public trust. Institutions developing the app were called upon to fulfil the commitment to public trust by acting with trustworthiness. Such calls presuppose that public trust associated with the app can emerge if the conditions for trustworthiness are met and that public trust is simplistic, i.e., linearly the sum of each member of the publics' individual - U.K. government trust relationship. Drawing on a synthesis of the trust literature and f

SUBMITTER: Samuel G 

PROVIDER: S-EPMC8490841 | biostudies-literature | 2021 Dec

REPOSITORIES: biostudies-literature