Predictors of patient-reported quality of care in low- and middle-income countries: a four-country survey of person-centered care.

ABSTRACT:

Background

Person-centeredness is a foundation of high-quality health systems but is poorly measured in low- and middle-income countries (LMICs). We piloted an online survey of four LMICs to identify the prevalence and correlates of excellent patient-reported quality of care (QOC).

Objective

The aims of this study were to investigate the examine people's overall ratings of care quality in relation to their experiences seeking care in their respective health systems as well as individual-, provider- and facility-level predictors.

Methods

We administered a cross-sectional online survey using Random Domain Intercept Technology to collect a sample of random internet users across India, Kenya, Mexico and Nigeria in November 2016. The primary outcome was patient-reported QO

SUBMITTER: Kim JH 

PROVIDER: S-EPMC8519224 | biostudies-literature | 2021 Aug

REPOSITORIES: biostudies-literature