From policy to practice: prioritizing person-centred healthcare actions in the state of Victoria.

ABSTRACT:

Background

Meaningful involvement of consumers in healthcare is a high priority worldwide. In Victoria, Australia, a Partnering in Healthcare (PiH) policy framework was developed to guide health services in addressing consumer-focused healthcare improvements. The aim of this project was to identify priorities for improvement relating to the framework from the perspective of Victorian healthcare consumers and those who work in the healthcare sector.

Methods

A survey of Victorians representing key stakeholder groups was used to identify a "long list" of potential priorities, followed by a day-long summit to reduce this to a "short list" using explicit prioritization criteria. The survey was piloted prior to implementation, and diverse consumer groups and key health service pro

SUBMITTER: Bragge P 

PROVIDER: S-EPMC8546749 | biostudies-literature | 2021 Oct

REPOSITORIES: biostudies-literature