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Impact of team knowledge management, problem solving competence, interpersonal conflicts, organizational trust on project performance, a mediating role of psychological capital.

ABSTRACT: There has been substantial research on megaprojects in project management literature. However, there is dearth of studies empirically investigating performance of new launched megaproject of Thailand that named as "Phuket sandbox". The core purpose of this project is to normalize covid-19 situation and resuming tourism in Thailand. Therefore, the evaluation of project performance is essential to achieve the targeted goal for success. The purpose of this study is to investigate the factors that affect project performance (Phuket sandbox) in Thailand. This study used quantitative approach based on structured questionnaire and the data was collected from Phuket, Thailand. The survey conducted from team members which are tourism stake holders' team, immigration team and public service teams including hospitals and hotels who were supposed for the management of Phuket tourism sandbox operations. The study got 222 valid responses only as the members were so busy and partial lockdowns in Thailand hindered the data collection process. The proposed hypothetical model tested by partial least square structural equation modelling. The results of the study found mix findings. The independent variables are team knowledge management, interpersonal conflict, organizational trust, and as significant and dependent variable as project performance through the mediation of psychological capital. The all relationships found to be significant except problem solving competence which have insignificant relationship with project performance as well as problem solving competence and organizational trust have insignificant relation with psychological capital.

SUBMITTER: Zhang J

PROVIDER: S-EPMC8571003 | biostudies-literature | 2021 Nov

REPOSITORIES: biostudies-literature

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Impact of team knowledge management, problem solving competence, interpersonal conflicts, organizational trust on project performance, a mediating role of psychological capital.

Zhang Jingqiang J Raza Mohsin M Khalid Rimsha R Parveen Rehana R Ramírez-Asís Edwin Hernan EH

Annals of operations research 20211106

There has been substantial research on megaprojects in project management literature. However, there is dearth of studies empirically investigating performance of new launched megaproject of Thailand that named as "Phuket sandbox". The core purpose of this project is to normalize covid-19 situation and resuming tourism in Thailand. Therefore, the evaluation of project performance is essential to achieve the targeted goal for success. The purpose of this study is to investigate the factors that a ...[more]

PMID: 34776572

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Project description:Complex problem solving is challenging and a high-level cognitive process for individuals. When analyzing complex problem solving in teams, an additional, new dimension has to be considered, as teamwork processes increase the requirements already put on individual team members. After introducing an idealized teamwork process model, that complex problem solving teams pass through, and integrating the relevant teamwork skills for interdependently working teams into the model and combining it with the four kinds of team processes (transition, action, interpersonal, and learning processes), the paper demonstrates the importance of fulfilling team process demands for successful complex problem solving within teams. Therefore, results from a controlled team study within complex situations are presented. The study focused on factors that influence action processes, like coordination, such as emergent states like collective orientation, cohesion, and trust and that dynamically enable effective teamwork in complex situations. Before conducting the experiments, participants were divided by median split into two-person teams with either high (n = 58) or low (n = 58) collective orientation values. The study was conducted with the microworld C3Fire, simulating dynamic decision making, and acting in complex situations within a teamwork context. The microworld includes interdependent tasks such as extinguishing forest fires or protecting houses. Two firefighting scenarios had been developed, which takes a maximum of 15 min each. All teams worked on these two scenarios. Coordination within the team and the resulting team performance were calculated based on a log-file analysis. The results show that no relationships between trust and action processes and team performance exist. Likewise, no relationships were found for cohesion. Only collective orientation of team members positively influences team performance in complex environments mediated by action processes such as coordination within the team. The results are discussed in relation to previous empirical findings and to learning processes within the team with a focus on feedback strategies.

Project description:To explore the interaction mechanism between interpersonal trust, family capital, and physical activity behavior among college students using a cross-lagged study design, providing a theoretical basis for the healthy development of their physical and mental well-being. A longitudinal follow-up survey was conducted among 412 college students in Sichuan Province, using the Interpersonal Trust Scale, Physical Activity Rating Scale, and Family Capital Scale, in two phases over eight weeks from early March (T1) to early May (T2) 2024. (1) The autoregressive path coefficients for interpersonal trust, family capital, and physical activity behavior were 0.51, 0.41, and 0.66, respectively, indicating good stability (p < 0.001). (2) Interpersonal trust at T1 positively predicted family capital at T2 (β = 0.28, p < 0.001), and family capital at T1 also positively predicted interpersonal trust at T2 (β = 0.23, p < 0.001), indicating a mutual influence between family capital and interpersonal trust. (3) Family capital at T1 did not predict physical activity behavior at T2 (p > 0.05), but physical activity behavior at T1 positively predicted family capital at T2 (β = 0.20, p < 0.001), indicating that physical activity behavior is a causal variable for family capital. (4) Interpersonal trust at T1 positively predicted physical activity behavior at T2 (β = 0.16, p < 0.001), while physical activity behavior at T1 did not predict interpersonal trust at T2 (p > 0.05), suggesting that interpersonal trust is a causal variable for physical activity behavior. (5) Family capital mediated the relationship between interpersonal trust and physical activity behavior (α = 0.046), with a confidence interval of [0.014,0.097]. There were no gender differences in the relationship between interpersonal trust, family capital, and physical activity behavior among college students. There was a longitudinal relationship between interpersonal trust, family capital, and physical activity behavior, where family capital and interpersonal trust mutually influence each other. Physical activity behavior was a positive causal variable for family capital, while interpersonal trust was a positive causal variable for physical activity behavior. Additionally, family capital mediated the relationship between interpersonal trust and physical activity behavior.

Project description:In this paper we argue that a synthesis of findings across the various sub-areas of research in complex problem solving and consequently progress in theory building is hampered by an insufficient differentiation of complexity and difficulty. In the proposed framework of person, task, and situation (PTS), complexity is conceptualized as a quality that is determined by the cognitive demands that the characteristics of the task and the situation impose. Difficulty represents the quantifiable level of a person's success in dealing with such demands. We use the well-documented "semantic effect" as an exemplar for testing some of the conceptual assumptions derived from the PTS framework. We demonstrate how a differentiation between complexity and difficulty can help take beyond a potentially too narrowly defined psychometric perspective and subsequently gain a better understanding of the cognitive mechanisms behind this effect. In an empirical study a total of 240 university students were randomly allocated to one of four conditions. The four conditions resulted from contrasting the semanticity level of the variable labels used in the CPS system (high vs. low) and two instruction conditions for how to explore the CPS system's causal structure (starting with the assumption that all relationships between variables existed vs. starting with the assumption that none of the relationships existed). The variation in the instruction aimed at inducing knowledge acquisition processes of either (1) systematic elimination of presumptions, or (2) systematic compilation of a mental representation of the causal structure underpinning the system. Results indicate that (a) it is more complex to adopt a "blank slate" perspective under high semanticity as it requires processes of inhibiting prior assumptions, and (b) it seems more difficult to employ a systematic heuristic when testing against presumptions. In combination, situational characteristics, such as the semanticity of variable labels, have the potential to trigger qualitatively different tasks. Failing to differentiate between 'task' and 'situation' as independent sources of complexity and treating complexity and difficulty synonymously threaten the validity of performance scores obtained in CPS research.

Dataset Information

Impact of team knowledge management, problem solving competence, interpersonal conflicts, organizational trust on project performance, a mediating role of psychological capital.

Publications

Impact of team knowledge management, problem solving competence, interpersonal conflicts, organizational trust on project performance, a mediating role of psychological capital.

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