Bosses without a heart: socio-demographic and cross-cultural determinants of attitude toward Emotional AI in the workplace.

ABSTRACT: Biometric technologies are becoming more pervasive in the workplace, augmenting managerial processes such as hiring, monitoring and terminating employees. Until recently, these devices consisted mainly of GPS tools that track location, software that scrutinizes browser activity and keyboard strokes, and heat/motion sensors that monitor workstation presence. Today, however, a new generation of biometric devices has emerged that can sense, read, monitor and evaluate the affective state of a worker. More popularly known by its commercial moniker, Emotional AI, the technology stems from advancements in affective computing. But whereas previous generations of biometric monitoring targeted the exterior physical body of the worker, concurrent with the writings of Foucault and Hardt, we argue that

SUBMITTER: Mantello P 

PROVIDER: S-EPMC8571983 | biostudies-literature | 2021 Nov

REPOSITORIES: biostudies-literature