How do patients respond to safety problems in ambulatory care? Results of a retrospective cross-sectional telephone survey.

ABSTRACT:

Objectives

Patients in German ambulatory care frequently report patient safety problems (PSP). It is unclear whether patients report PSP back to their general practitioner (GP) or specialist in charge. This study reports on how patients respond to experienced PSP.

Design

Retrospective cross-sectional study.

Setting

Computer-assisted telephone interviews (CATI) with randomly recruited citizens aged ≥40 years in Germany.

Participants

10 037 citizens ≥40 years. About 52% of the interviewees were female, 38% were between 60 and 79 years old and about 47% reported that they were chronically ill. A total of 2589 PSPs was reported.

Primary and secondary measures/results

According to the respondents (n=1422, 77%, 95% CI: 74.7 to 79.1), 72% (95% CI: 70.2 to 73.7)

SUBMITTER: Seufert S 

PROVIDER: S-EPMC8578976 | biostudies-literature | 2021 Nov

REPOSITORIES: biostudies-literature