Examining Patients' Capacity to Use Patient Portals: Insights for Telehealth.

ABSTRACT:

Background

The increase in telehealth in response to the coronavirus disease 2019 pandemic highlights the need to understand patients' capacity to utilize this care modality. Patient portals are a tool whose use requires similar resources and skills as those required for telehealth. Patients' capacity to use patient portals may therefore provide insight regarding patients' readiness and capacity to use telehealth.

Objective

The aim of this study was to examine factors related to patients' capacity to use a patient portal and test the impact of these factors on patients' portal use.

Research design and subjects

Using data from a large-scale pragmatic randomized controlled trial of patient portal use, 1081 hospitalized patients responded to survey items that were then m

SUBMITTER: McAlearney AS 

PROVIDER: S-EPMC8595621 | biostudies-literature | 2021 Dec

REPOSITORIES: biostudies-literature