Predictors of Audio-Only Versus Video Telehealth Visits During the COVID-19 Pandemic.

ABSTRACT:

Background

Most health insurance organizations reimbursed both video and audio-only (i.e., phone) visits during the COVID-19 pandemic, but may discontinue phone visit coverage after the pandemic. The impact of discontinuing phone visit coverage on various patient subgroups is uncertain.

Objective

Identify patient subgroups that are more probable to access telehealth through phone versus video.

Design

Retrospective cohort.

Patients

All patients at a U.S. academic medical center who had an outpatient visit that was eligible for telehealth from April through June 2020.

Main measures

The marginal and cumulative effect of patient demographic, socioeconomic, and geographic characteristics on the probability of using video versus phone visits.

Key results

SUBMITTER: Chen J 

PROVIDER: S-EPMC8597874 | biostudies-literature | 2022 Apr

REPOSITORIES: biostudies-literature