How service modularity can provide the flexibility to support person-centered care and shared decision-making.

ABSTRACT:

Background

Today's healthcare provision is facing several challenges, that cause the level of complexity to increase at a greater rate than the managerial capacity to effectively deal with it. One of these challenges is the demand for person-centered care in an approach that is tuned towards shared decision-making. Flexibility is needed to adequately respond to individual needs.

Methods

We elaborate on the potential of service modularity as a foundation for person-centered care delivered in a shared decision-making context, and examine to what extent this can improve healthcare. We primarily focused on theory building. To support our effort and gain insight into how service modularity is currently discussed and applied in healthcare, we conducted a scoping review.

Results

SUBMITTER: Bartels EA 

PROVIDER: S-EPMC8600923 | biostudies-literature | 2021 Nov

REPOSITORIES: biostudies-literature