Communication Apprehension and Eye Contact Anxiety in Video Conferences Involving Teleoperated Robot Avatars: A Subjective Evaluation Study.

ABSTRACT: Communication apprehension (CA), defined as anxiety in oral communication, and anxiety in eye contact (AEC), defined as the discomfort felt in communication while being stared at by others, limit communication effectiveness. In this study, we examined whether using a teleoperated robot avatar in a video teleconference provides communication support to people with CA and AEC. We propose a robotic telecommunication system in which a user has two options to produce utterance for own responses in online interaction with interviewer i.e., either by a robot avatar that faces the interviewer, or by self. Two imagination-based experiments were conducted, in which a total of 400 participants were asked to watch videos for interview scenes with or without the proposed system; 200 participants for ea

SUBMITTER: Mehmood F 

PROVIDER: S-EPMC8602855 | biostudies-literature | 2021

REPOSITORIES: biostudies-literature