Outcomes that Matter: High-Needs Patients' and Primary Care Leaders' Perspectives on an Intensive Primary Care Pilot.

ABSTRACT:

Background

Quantitative evaluations of the effectiveness of intensive primary care (IPC) programs for high-needs patients have yielded mixed results for improving healthcare utilization, cost, and mortality. However, IPC programs may provide other value.

Objective

To understand the perspectives of high-needs patients and primary care facility leaders on the effects of a Veterans Affairs (VA) IPC program on patients.

Design

A total of 66 semi-structured telephone interviews with high-needs VA patients and primary care facility leaders were conducted as part of the IPC program evaluation.

Participants

High-needs patients (n = 51) and primary care facility leaders (n = 15) at 5 VA pilot sites.

Approach

We used content analysis to examine interview transcrip

SUBMITTER: Wong MS 

PROVIDER: S-EPMC8606366 | biostudies-literature | 2021 Nov

REPOSITORIES: biostudies-literature