Veterans' Experiences With Accessing Community Emergency Care.

ABSTRACT: Under current regulations, there are three separate authorities for which the Veterans Health Administration (VHA) can pay for emergency medical care received by Veterans in the community. The three VHA authorities have overlapping criteria and eligibility requirements that contribute to a complex and confusing landscape for Veterans when they obtain emergency care in the community. Given the intricacies in how VHA provides coverage for community emergency care and the desire to provide seamless Veteran-centric care, it is imperative to understand Veterans' experiences with navigating coverage for community emergency care. The purpose of this study was to elicit feedback from Veterans about their experiences with and perceptions of community emergency care coverage paid for by VHA. Veteran

SUBMITTER: Nevedal AL 

PROVIDER: S-EPMC8611117 | biostudies-literature | 2021 May

REPOSITORIES: biostudies-literature