Improving shared decision-making in pharmacist-led haematology clinics: a 'Plan Do Study Act' approach.

ABSTRACT:

Introduction

The concept of person-centred care is regarded as an essential approach to healthcare. A core component of person-centred care is the shared decision-making process. There is evidence that effective shared decision-making can improve people's satisfaction with their care. This quality improvement project used the 'Plan Do Study Act' (PDSA) cycles to test the small changes made and to assess their impact on shared decision-making in clinic consultations.

Objective

To enhance patient satisfaction in pharmacist-led haematology clinics by improving shared decision-making.

Methods

Patients from a haematology clinic participated in a survey based on the validated 'Benefit, Risk, Alternatives, do Nothing' (BRAN) questions, which encourage patients' involvement i

SUBMITTER: Ferro-Lopez L 

PROVIDER: S-EPMC8640388 | biostudies-literature | 2021 Nov

REPOSITORIES: biostudies-literature