Telemedicine Visits During COVID-19 Improved Clinic Show Rates.

ABSTRACT:

Objective

We aimed to explore the impact of telehealth in the setting of COVID-19 on patient access to ambulatory rheumatologic care at our academic public health system and to determine whether telemedicine visits had a beneficial impact on access to our rheumatology ambulatory clinics.

Methods

We compared completed, no-show, and cancellation rates between in-person clinic visits and telemedicine appointments over a 10-week time period before Ohio's initial executive order responding to COVID-19 (premandate period) and a 10-week time period afterward (postmandate period). Scheduling and appointment data were retrospectively extracted from the medical center's electronic health record.

Results

During the premandate period, when all visits were in-person, the total num

SUBMITTER: Alkilany R 

PROVIDER: S-EPMC8653077 | biostudies-literature | 2022 Feb

REPOSITORIES: biostudies-literature