Patient Interactions With an Automated Conversational Agent Delivering Pretest Genetics Education: Descriptive Study.

ABSTRACT:

Background

Cancer genetic testing to assess an individual's cancer risk and to enable genomics-informed cancer treatment has grown exponentially in the past decade. Because of this continued growth and a shortage of health care workers, there is a need for automated strategies that provide high-quality genetics services to patients to reduce the clinical demand for genetics providers. Conversational agents have shown promise in managing mental health, pain, and other chronic conditions and are increasingly being used in cancer genetic services. However, research on how patients interact with these agents to satisfy their information needs is limited.

Objective

Our primary aim is to assess user interactions with a conversational agent for pretest genetics education.

Method

SUBMITTER: Chavez-Yenter D 

PROVIDER: S-EPMC8663668 | biostudies-literature | 2021 Nov

REPOSITORIES: biostudies-literature