The impact of humanoid robot presence in the paediatric emergency department waiting room: A prospective cohort study.

ABSTRACT:

Background

The waiting room represents families' first point of contact with the emergency department (ED). We wished to study if a humanoid robot technology presence in the waiting room would improve satisfaction and decrease anxiety for caregivers in the paediatric ED.

Methods

This observational cohort study was conducted from September to December 2018 at a Canadian paediatric ED. All caregivers and children >11 years in the ED waiting room were eligible. We compared a robotic intervention (RI) to standard of care (SOC) education in the waiting room. The RI was a 5-minute psychoeducational program describing the ED process and flow. Specific days were designated for RI or SOC. An anonymous survey was administered twice, at the same times, on both SOC and RI days. The prim

SUBMITTER: Sivakumar M 

PROVIDER: S-EPMC8711692 | biostudies-literature | 2021 Dec

REPOSITORIES: biostudies-literature