Identifying the mechanisms that contribute to safe and effective electronic test result management systems- a multisite qualitative study.

ABSTRACT:

Objective

Suboptimal design of health information technology (IT) systems can lead to the introduction of errors in the diagnostic process. We aimed to identify mechanisms that can affect the safety and effectiveness of these systems in hospital settings thus contributing to the building of an explicit and replicable understanding of the variables that can affect the functioning of IT systems.

Materials and methods

This qualitative study drew from observations and semistructured interviews from a purposive sample of 46 participants (26 emergency department and 20 laboratory and medical imaging staff) across 3 Australian hospitals. Iterative, inductive coding of the data led to the development of higher-level themes based on relationships between codes.

Results

Two ove

SUBMITTER: Georgiou A 

PROVIDER: S-EPMC8714281 | biostudies-literature | 2021 Dec

REPOSITORIES: biostudies-literature