Development and psychometric testing of a new measure of the determinants that influence the adoption of WhatsApp in hospitals.

ABSTRACT:

Background

Healthcare contexts are witnessing a growing use of applications to support clinical processes and to communicate between peers and with patients. An increasing number of hospital professionals use instant-messaging applications such as WhatsApp in their daily work. Previous research has mainly focused on the advantages and risks of WhatsApp usage in different clinical settings, but limited evidence is available about whether and how individual and organizational determinants can influence the use of WhatsApp in hospitals. Moreover, instruments to explore this phenomenon are lacking. A theoretical four-factor model based on the 'Technology Acceptance Model' and the Institutional Theory, guided the development of a new measure of the individual and institutional determina

SUBMITTER: De Benedictis A 

PROVIDER: S-EPMC8717971 | biostudies-literature | 2021

REPOSITORIES: biostudies-literature