An Analysis of US Academic Medical Center Websites: Usability Study.

ABSTRACT:

Background

Health care organizations are tasked with providing web-based health resources and information. Usability refers to the ease of user experience on a website. In this study, we conducted a usability analysis of academic medical centers in the United States, which, to the best of our knowledge, has not been previously carried out.

Objective

The primary aims of the study were to the following: (1) adapt a preexisting usability scoring methodology to academic medical centers; (2) apply and test this methodology on a sample set of academic medical center websites; and (3) make recommendations from these results on potential areas of improvements for our sample of academic medical center websites.

Methods

All website usability testing took place from June 1, 2020

SUBMITTER: Gale JJ 

PROVIDER: S-EPMC8734930 | biostudies-literature | 2021 Dec

REPOSITORIES: biostudies-literature