Observation tool to measure patient-centered behaviors on rounds in an academic medical center.

ABSTRACT:

Objective

As part of a quality improvement project, we developed and employed an observation checklist to measure patient-centered behaviors during daily rounds to assess the frequency of patient-centered behaviors among a patient-centered care (PCC) team and standard team (ST) rounds.

Patients and methods

On four general medicine service (GMS) teaching teams at an urban academic medical center in which housestaff rotate, we utilized an observation checklist to assess the occurrence of eight behaviors on inpatient daily rounds. The checklist covered domains of patient-centered communication, etiquette-based behaviors, and shared decision-making. One GMS team is guided by a PCC curriculum that emphasizes patient-centered communication strategies, but not specifically behavior

SUBMITTER: Sharp M 

PROVIDER: S-EPMC8745350 | biostudies-literature | 2022 Dec

REPOSITORIES: biostudies-literature