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Providing support in a pandemic: A medical student telehealth service for ambulatory patients with COVID-19.


ABSTRACT: During the early months of the COVID-19 pandemic, when health systems were overwhelmed with surging hospitalizations and a novel virus, many ambulatory patients diagnosed with COVID-19 lacked guidance and support as they convalesced at home. This case report offers insight into the implementation of a telehealth service utilizing third- and fourth-year medical students to provide follow-up to ambulatory patients diagnosed with COVID-19. The service was evaluated using medical student surveys and retrospective chart review to assess the clinical and social needs of patients during the spring of 2020. Students assessed symptoms for 416 patients with COVID-19 from April 8 to May 20 and provided clinical information and resources. Eighteen percent of these patients sought higher levels of medi

SUBMITTER: Zhang A 

PROVIDER: S-EPMC8758284 | biostudies-literature | 2022 Mar

REPOSITORIES: biostudies-literature