A qualitative system dynamics model for effects of workplace violence and clinician burnout on agitation management in the emergency department.

ABSTRACT:

Background

Over 1.7 million episodes of agitation occur annually across the United States in emergency departments (EDs), some of which lead to workplace assaults on clinicians and require invasive methods like physical restraints to maintain staff and patient safety. Recent studies demonstrated that experiences of workplace violence contribute to symptoms of burnout, which may impact future decisions regarding use of physical restraints on agitated patients. To capture the dynamic interactions between clinicians and agitated patients under their care, we applied qualitative system dynamics methods to develop a model that describes feedback mechanisms of clinician burnout and the use of physical restraints to manage agitation.

Methods

We convened an interprofessional panel o

SUBMITTER: Wong AH 

PROVIDER: S-EPMC8760708 | biostudies-literature | 2022 Jan

REPOSITORIES: biostudies-literature