Social Identity in a public hospital: sources, outcomes, and possible resolutions.

ABSTRACT: The comprehensive, twofold goal of this paper is to investigate how social identities in a multilayered social platform of a public hospital are shaped, and to explain the impact of these identities on staff interrelations, patients, and the organization's overall ability to meet challenges. We conducted a qualitative study, collecting data from 30 employees working in a medium-sized public hospital in Israel using a semi-structured interview guide. Using a thematic analysis approach and drawing on social identity theory, we found that departmental identity is the most prominent social identity associated with the hospital staff. This identity was strengthened by strong in-group management, but little influenced by senior out-group management; its importance also caused organizational goal

SUBMITTER: Shnapper-Cohen M 

PROVIDER: S-EPMC8783653 | biostudies-literature | 2022 Jan

REPOSITORIES: biostudies-literature