Implementation of mHealth applications in community-based health care: Insights from Ward-Based Outreach Teams in South Africa.

ABSTRACT:

Background

Ward-Based Outreach Teams' (WBOTs) use of mobile technologies can promote better quality and improved health services for populations in low- and middle-income countries. However, the implementation of such systems is fraught with threats to sustainability.

Purpose

The purpose of this study was to gain a deeper understanding of users' views and experiences of the implementation of mHealth in a selected sub-district in North West Province, South Africa.

Methods

The study was qualitative, exploratory and descriptive. Data were collected from community health workers (CHWs) (n = 24) and outreach team leaders (OTLs) (n = 4) who used mobile devices loaded with the Mobenzi application through semi-structured focus group interviews, using an interview guide. Cresw

SUBMITTER: Tshikomana RS 

PROVIDER: S-EPMC8789095 | biostudies-literature | 2022

REPOSITORIES: biostudies-literature