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Using video consultation technology between care homes and health and social care professionals: a scoping review and interview study during COVID-19 pandemic


ABSTRACT: Abstract

Background

the COVID-19 pandemic disproportionately affected care home residents’ and staffs’ access to health care and advice. Health and social care professionals adapted rapidly to using video consultation (videoconferencing) technology without guidance. We sought to identify enablers and barriers to their use in supporting care home residents and staff.

Methods

a scoping review of the evidence on remote consultations between healthcare services and care homes. Interviews with English health and social care professionals about their experiences during the pandemic. Findings were synthesised using the non-adoption, abandonment, scale-up, spread, sustainability framework.

Results

18 papers were included in the review. Twelve interviews were completed. D

SUBMITTER:  

PROVIDER: S-EPMC8824765 | biostudies-literature | 2022 Feb

REPOSITORIES: biostudies-literature