Home Health Agencies With More Socially Vulnerable Patients Have Poorer Experience of Care Ratings.

ABSTRACT:

Objectives

Examine the relationships between dual eligibility and race/ethnicity characteristics of Medicare-Certified Home Health Agencies (CHHAs) and experience of care ratings.

Methods

Analysis of 2017 national Consumer Assessment of Healthcare Providers and Systems and matched datasets of 10,906 CHHAs.

Results

CHHAs with higher concentrations of dual-eligible patients were less likely to have high experience of care ratings for all three domains (e.g., for care delivery, quartile 4 vs. 1: odds ratio [OR] = 0.622, p < .001); CHHAs with higher concentrations of racial/ethnic minorities generally were less likely to have high experience of care ratings in care delivery (e.g., Black: quartile 4 vs. 1: OR = 0.418, p<0.001), communication (e.g., Black: qua

SUBMITTER: Wang J 

PROVIDER: S-EPMC8847326 | biostudies-literature | 2022 Mar

REPOSITORIES: biostudies-literature