WHO standards-based tool to measure women's views on the quality of care around the time of childbirth at facility level in the WHO European region: development and validation in Italy.

ABSTRACT:

Objectives

A comprehensive WHO standards-based tool to measure women's perceived quality of maternal and newborn care (QMNC) in health facilities is needed to allow for comparisons of data across settings and over time. This paper describes the development of such a tool, and its validation in Italy.

Design

A multiphase, mixed-methods study involving qualitative and quantitative research methods.

Setting

Nine health facilities in Italy.

Methods

The questionnaire was developed in six phases: (1) Defining the scope, characteristics and a potential list of measures for the tool; (2) initial content and construct validation; (3) first field testing to assess acceptability and perceived utility for end-users (1244 women, 35 decision makers) and further explore const

SUBMITTER: Lazzerini M 

PROVIDER: S-EPMC8852667 | biostudies-literature | 2022 Feb

REPOSITORIES: biostudies-literature