Impact of a resident and student-led video visitation navigation program.

ABSTRACT:

Background

Many institutions implemented telehealth initiatives to provide social support for patients during the SARS-CoV-2 (COVID-19) pandemic. Little is known about the impact of these programs on patient support persons and the trainees who facilitated them.

Objective

To assess perceptions of a resident physician and medical student-driven video visit program.

Methods

We designed and implemented a trainee-led video visit navigation program across three affiliated urban hospitals to facilitate video visits between patients and their support persons. We used descriptive statistics to understand the patient population served by the program and employed surveys for support persons and trainees to assess attitudes on the program.

Results

From April to June 2020,

SUBMITTER: Yang R 

PROVIDER: S-EPMC8857532 | biostudies-literature | 2022 Feb

REPOSITORIES: biostudies-literature