Staff support in a National Health Service mental health trust in response to the COVID-19 pandemic: qualitative study.

ABSTRACT:

Background

The COVID-19 pandemic has highlighted the impact work can have on healthcare workers and the importance of staff support services. Rapid guidance was published to encourage preventive and responsive support for healthcare workers.

Aims

To understand mental healthcare staff's help-seeking behaviours and access to support at work in response to the COVID-19 pandemic, to inform iterative improvements to provision of staff support.

Method

We conducted a formative appraisal of access to support and support needs of staff in a National Health Service mental health trust. This involved 11 semi-structured individual interviews using a topic guide. Five virtual staff forums were additional sources of data. Reflexive thematic analysis was used to identify key themes.

SUBMITTER: Smith H 

PROVIDER: S-EPMC8861548 | biostudies-literature | 2022 Feb

REPOSITORIES: biostudies-literature