Health professionals' perspectives of patients' and family members' needs in emergency departments and patient pathway improvement: a qualitative study in Denmark.

ABSTRACT:

Objective

Besides working in a fast-paced environment, healthcare professionals (HCPs) in the emergency department (ED) are required to promptly respond to patients' needs and simultaneously achieve their organisational goals, which can be challenging. This study investigates how HCPs perceive and support the needs of patients discharged after a brief ED stay, as well as their family members.

Design

The study used focus group discussions. The text material was analysed using systematic text condensation.

Setting

Data were collected from two large EDs in Denmark.

Participants

Sixteen HCPs were sampled purposively to participate in three focus group discussions.

Results

Three main themes were condensed: (1) creating a trustful and reassuring relationship;

SUBMITTER: Ostervang C 

PROVIDER: S-EPMC8886412 | biostudies-literature | 2022 Feb

REPOSITORIES: biostudies-literature