Using rapid evaluation methods to assess service delivery changes: Lessons learned for evaluation practice during the COVID-19 pandemic.

ABSTRACT: The COVID-19 pandemic required large-scale service delivery changes for government, and provided the opportunity for evaluators to step up and support decision makers to understand the impact of these changes. Rapid evaluation methods (REM) provide a pragmatic approach for generating timely information for evidence-based policy and decision-making. Grounded in developmental and utilisation-focused evaluation theory, REM incorporates a team-based, mixed methods design, executed over a 6-8-week period. Customised rubrics were used to rigorously assess effectiveness and scalability of practice changes to inform COVID-19 response planning. REM is an alternative approach to full-scale evaluation models frequently implemented to assess policies and programs. Adapted use of REM suggests that mean

SUBMITTER: Gawaya M 

PROVIDER: S-EPMC8891248 | biostudies-literature | 2022 Mar

REPOSITORIES: biostudies-literature