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ABSTRACT: Objective
To describe the pharmacists' workflow, including tasks and time spent, to better understand their work capacity.Design
Cross-sectional, observational, time and motion study.Setting
Community pharmacies in Western Australia and New South Wales, Australia.Participants
Currently registered and practising pharmacists were approached using snowball sampling and selected using purposive techniques to obtain balance representation of metropolitan and rural pharmacies, as well as high and low script volumes where possible.Results
Twenty-four pharmacists across 15 pharmacies participated during the 135 sessions totalling over 274 hours of observation. Dispensing (30%), indirect patient services (17%), counselling (15%) and professional management ac
SUBMITTER: Karia A
PROVIDER: S-EPMC8896034 | biostudies-literature | 2022 Mar
REPOSITORIES: biostudies-literature