Psychological safety during the test of new work processes in an emergency department.

ABSTRACT:

Background

Emergency medicine is a complex setting for healthcare delivery which relies on communication, negotiation, teamwork, trust, and shared dialog. The nature of the work comprises dealing with emotionally challenging situations and acting under uncertainty. For healthcare staff this poses the need to be adaptive and open to change. Psychological safety is an important component of productive teamwork and learning in such contexts. Edmondson's model of team psychological safety highlights factors which contribute to the development of psychological safety for staff groups and the mediating role this has for team performance.

Aim

The aim of the study was explore the link between psychological safety and improvement work. The research question was: Do the aspects covere

SUBMITTER: Dieckmann P 

PROVIDER: S-EPMC8898467 | biostudies-literature | 2022 Mar

REPOSITORIES: biostudies-literature