Behavioral Patterns in Breaking Bad News Communication: An Ethnographic Study with Hematologists.

ABSTRACT: Hematologists adequately disclosing bad news is a critical point precluding patient-centered communication. Specific courses on communication for hematologists seem to be rare, as well as research exploring their communicative skills and patterns. We aim at describing the hematologists' behavior during difficult conversations to account for behavioral patterns in communication and provide new insights regarding teaching skills to communicate bad news. We employed a focused visual ethnography to answer the following research: "what are hematologists' behavioral patterns in communicating bad news to patients and families?" The collected data included (1) video recordings, (2) observational field notes, (3) interviews with hematologists. The analysis highlighted four patterns: (1) a technical

SUBMITTER: Artioli G 

PROVIDER: S-EPMC8910064 | biostudies-literature | 2022 Feb

REPOSITORIES: biostudies-literature