Ontology highlight
ABSTRACT: Background
Evaluation of patients' experiences and satisfaction is vital for assessing the quality of healthcare service, including in fertility clinics. One promising concept that has recently been widely used to increase efficiency and service quality in hospitals is the lean concept. Lean is a form of philosophy that focuses on reducing waste of a process and continuous improvement so that consumers receive greater value. This study aims to identify waste and improve efficiency using lean management methods in the controlled ovarian stimulation (COS) monitoring process during in vitro fertilization (IVF) treatment in a fertility clinic.Methods
This study used an action research approach by observing the total service time of monitoring ovarian stimulation in IVF patients
SUBMITTER: Muharam R
PROVIDER: S-EPMC8942643 | biostudies-literature | 2022
REPOSITORIES: biostudies-literature