Transitioning to telehealth? A guide to evaluating outcomes.

ABSTRACT:

Objectives

Telehealth use has surged since the onset of the coronavirus disease 2019 (COVID-19) pandemic, but the evaluation of telehealth outcomes and performance has not necessarily matched the pace of its uptake. In this article we aim to guide the design of a telehealth evaluation system encompassing all four domains of the outcome measurement framework developed by the National Quality Forum (NQF) - access to care, cost, experience, and effectiveness. We aim to achieve this through proposing survey items that can be distributed to patients or clinicians as a questionnaire and providing suggestions on areas of focus for evaluation studies.

Methods

Using PubMed and Google Scholar search engines, we performed a literature review of articles related to the evaluation of tel

SUBMITTER: Li MM 

PROVIDER: S-EPMC8957891 | biostudies-literature | 2022 Sep

REPOSITORIES: biostudies-literature