Service Workers' Well-Being During COVID-19: A Strengths-Based Inclusive Theory of Work Perspective.

ABSTRACT: This study tested the Strengths-Based Inclusive Theory of Work (S-BIT of Work), a vocational theory that emphasizes positive psychological and cultural factors, among a sample of service industry workers during COVID-19. Service industry workers (N = 320) were recruited via social media sources across the United States, and structural equation modeling was used to examine the model. This model included privilege and COVID-19 impact as contextual variables; organizational support and workplace dignity as promotive workplace variables; hope, strengths use, adaptability, empowerment, and perceived COVID-19 threat as individual variables; and fulfilling work and psychological distress as outcome variables. Privilege and workplace dignity were identified as particularly important variabl

SUBMITTER: Owens RL 

PROVIDER: S-EPMC8977758 | biostudies-literature | 2022 May

REPOSITORIES: biostudies-literature