Building and changing business models: a qualitative study among Dutch physiotherapy primary healthcare organisations.

ABSTRACT:

Aim

To gain insights into what business model-building and model-changing aspects make physiotherapy primary healthcare organisations (PTPHOs) attain and sustain superior performance in a changing environment, according to their managers.

Background

Since 2006, the transition towards managed competition in the Dutch healthcare market has been intended to improve the performance of primary healthcare organisations like PTPHOs. In such a market, competition on efficiency with reimbursement system has been introduced. Consequently, performance entails achieving and sustaining quality, efficiency, and financial outcomes. Superior performance requires that PTPHOs continuously align their external environment and internal organisation. The business model literature suggests that b

SUBMITTER: IJntema R 

PROVIDER: S-EPMC9002133 | biostudies-literature | 2022 Mar

REPOSITORIES: biostudies-literature