What are patients' first-time experiences with video consulting? A qualitative interview study in Danish general practice in times of COVID-19.

ABSTRACT:

Objective

To explore the experiences of Danish patients using video consultation (VC) to consult their general practitioner (GP) during COVID-19 lockdown and their attitudes towards continued use beyond COVID-19.

Design

A qualitative design was employed, consisting of individual semi-structured interviews where participants were asked to retrospectively describe their experiences and reflections. Data were analysed using thematic analysis.

Setting

Capital and Southern Regions of Denmark.

Participants

27 patients (17 women and 10 men) aged between 23 and 76 years who had used VC once or more during the COVID-19 pandemic participated. The data were collected from February to October 2020. We used a convenience sampling technique and sample size was based on the p

SUBMITTER: Assing Hvidt E 

PROVIDER: S-EPMC9013986 | biostudies-literature | 2022 Apr

REPOSITORIES: biostudies-literature