Emergency medical dispatchers' experiences of managing emergency calls: a qualitative interview study.

ABSTRACT:

Objectives

To explore the emergency medical dispatchers (EMDs) experiences of managing emergency medical calls.

Design

A qualitative interview study with an inductive approach. EMDs were interviewed individually using a semistructured interview guide. The verbatim transcripts were analysed using a qualitative content analysis.

Setting

EMDs, without a professional background as registered nurses, were recruited from emergency medical communication centers (EMCCs) within Sweden.

Participants

To achieve a varied description of EMDs' experiences, participants were included from several EMCCs nationally, using a convenience sampling. Interviews were performed up until saturation of data, resulting in 13 EMDs from 7 EMCCs being interviewed. All the EMDs were women, r

SUBMITTER: Torlen Wennlund K 

PROVIDER: S-EPMC9014079 | biostudies-literature | 2022 Apr

REPOSITORIES: biostudies-literature