Attitudes towards video communication for New Medicine Service at community pharmacies - A qualitative pilot study.

ABSTRACT:

Background

New Medicine Service (NMS) is a community pharmacy service that can increase adherence among patients with a newly diagnosed chronic disease. NMS must be carried out by a pharmacist, which is a barrier for some pharmacy units with no pharmacist physically present. Video communication might be a way to overcome this barrier.

Objective

This study aims to explore both patients' and community pharmacy staff's attitudes of video-based NMS in a community pharmacy setting.

Methods

Semi-structured, telephone interviews were conducted with patients who have participated in video-based NMS. Focus groups with pharmacists who have carried out the video-based NMS and with staff that referred patients to the video-based NMS were conducted at community pharmacies. Themati

SUBMITTER: Lynnerup C 

PROVIDER: S-EPMC9030321 | biostudies-literature | 2022 Mar

REPOSITORIES: biostudies-literature