A Sense of Coherence Approach to Improving Patient Experience Using Information Infrastructure Modeling: Design Science Research.

ABSTRACT:

Background

Health care provider organizations are complex and dynamic environments. Consequently, how the physical and social environment of such organizations interact with an individual is a primary driver of an individual's experience. Increasingly, the capabilities required for them to successfully interact with those within their care are critically dependent on the information infrastructure they have in place, which enables people, both patients and staff, to work optimally together to deliver their clinical and operational objectives.

Objective

This study aims to design a framework to address the challenge of how to assemble information systems in health care to support an improved sense of coherence for patients, as well as potentially innovate patients' experiences

SUBMITTER: Williams PAH 

PROVIDER: S-EPMC9044153 | biostudies-literature | 2022 Apr

REPOSITORIES: biostudies-literature