Causal explanations for patient engagement with primary care services in Saudi Arabia: a realist review protocol.

ABSTRACT:

Introduction

Saudi Arabia (SA) has a rapidly developing universal healthcare system which is maturing from its hospital focused origins. However, health service usage suggests that up to 65% of the cases seen in emergency departments were classified as non-urgent and could have been appropriately managed in primary healthcare (PHC) settings. Primary care development in SA has lagged behind secondary care, and evidence suggests that Saudi citizens are currently ambivalent or dissatisfied with their PHC services. Previous research has focused on the quality and patient satisfaction of PHC services in SA. Yet, uncertainty still exists about causal explanations for patient engagement with PHC services and what refinements are needed for PHC. Less attention has been paid to how patient

SUBMITTER: Alghamdi A 

PROVIDER: S-EPMC9045118 | biostudies-literature | 2022 Apr

REPOSITORIES: biostudies-literature