What is the suitability of clinical vignettes in benchmarking the performance of online symptom checkers? An audit study.

ABSTRACT:

Objective

Assess the suitability of clinical vignettes in benchmarking the performance of online symptom checkers (OSCs).

Design

Observational study using a publicly available free OSC.

Participants

Healthily OSC, which provided consultations in English, was used to record consultation outcomes from two lay and four expert inputters using 139 standardised patient vignettes. Each vignette included three diagnostic solutions and a triage recommendation in one of three categories of triage urgency. A panel of three independent general practitioners interpreted the vignettes to arrive at an alternative set of diagnostic and triage solutions. Both sets of diagnostic and triage solutions were consolidated to arrive at a final consolidated version for benchmarking.

Main o

SUBMITTER: El-Osta A 

PROVIDER: S-EPMC9047920 | biostudies-literature | 2022 Apr

REPOSITORIES: biostudies-literature